Returns & Exchanges

At Shop Katydid, we want you to love your purchase; if you are not completely satisfied, we accept returns and exchanges on unworn items within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in the original shipping box or a similar mailer, ensuring the return authorization slip is included inside.

• 4.
  Drop Off and Track

  Affix the label to your package and drop it off at any authorized carrier location, then keep an eye on your inbox for refund confirmation.